Facebook Portal Manual

1. Place your Portal on a stable flat surface, like a tabletop or counter.

Do not place your Portal near sinks, showers, pools or other areas where it might

Do not place your Portal near sources of heat, such as stoves, ovens, or radiators.

Do not place Portal where it may be tipped over easily.

2. Plug your Portal in with the included power cord.

Plug the included power cord into Portal first, then into an appropriate outlet.

Your Portal works when connected to a rated AC power source with 100V to

240V AC at 50Hz to 60Hz. Please review our

more information.

Arrange any cables and cords so that people and pets are not likely to trip over or

accidentally pull on them as they move around or walk near the Portal.

Select your language and connect to Wi-Fi:

Once your Portal is plugged in, follow the on-screen instructions to begin setup.

1. Select your language, then tap Next.

2. Connect to Wi-Fi.

1. Select your Wi-Fi network.

2. Enter your Wi-Fi password and tap Join.

3. Tap Next.

4. Tap Continue. Your Portal may need to download the latest software in order to

complete setup. Once the download is complete, you may be asked to restart your

If you have trouble connecting to the Wi-Fi,

Give your Portal a name and log in with Facebook or WhatsApp:

Make sure the included power cord is fully plugged into your Portal before

plugging it into an appropriate outlet.

health and safety

turning off accessibility options.

health and safety guidelines

learn how to check your signal.

guidelines. To set up

Table of Contents

Summary of Contents for Facebook Portal

• Page 1 Before setting up your Portal, make sure to review our health and safety guidelines. To set up your Portal, you'll need a Facebook or WhatsApp account. If you're having trouble using your Portal's touchscreen during setup, learn more about turning off accessibility options.
• Page 2 Follow the on-screen instructions to continue setup. 1. Give your Portal a name. Tap an option from the menu or tap to create a Custom Name, then tap Next. 2. Log in with Facebook or WhatsApp: 1. Tap the box next to Facebook or WhatsApp, then tap Next.
• Page 4 To mute or unmute the camera and microphone on Portal and Portal Mini: To turn off the camera or microphone, slide the switch on top of Portal’s frame all the way to the left. A red light lets you know the camera and microphone are both off.
• Page 5 Opera. In order to call a WhatsApp contact from your Portal, the contact must have WhatsApp open or in standby mode on their mobile phone. Using the Touchscreen To make a call: 1. From Home, tap to open the Contacts app. You can filter your contacts by Suggested, Recent, Messenger and WhatsApp.
• Page 7 To answer a call: When receiving a call, tap Answer to join the call. To end a call: 1. During a call, tap your Portal screen to expose the call menu. 2. Tap to end the call.
• Page 9 Your Portal contacts are the Facebook friends, Messenger connections and WhatsApp contacts of all accounts linked to your Portal. If you share a Portal with others, all accounts that have been linked to your Portal will share contacts on Portal. Anyone who shares your Portal will have access to the contacts on the device and will be able to make and answer calls.
• Page 10 During a call you can move around the room and talk freely while Portal's Smart Camera and Smart Sound adjust to keep you audible and in the frame. You can also manually adjust the zoom and focus of your camera using gestures on your Portal's touchscreen.
• Page 12 Group calls with WhatsApp contacts: With Portal, you can add up to 3 WhatsApp contacts to a call for a total of 4 people, including yourself. You or other contacts on your call can add any WhatsApp contacts to your call. In order to call any WhatsApp contact from your Portal, the contact must have WhatsApp open or in standby mode on their mobile phone.
• Page 14 4. Tap the person or people you'd like to add to your call.
• Page 16 5. When the person you're adding to the call answers, they will join the group call.
• Page 18 This article applies to Portal See Portal TV article On Portal, Story Time allows you to share interactive stories with animations, music and effects during a call or using the Story Time app. To use Story Time during a call: 1.
• Page 20 3. Tap.
• Page 22 4. Tap the story you'd like to share. 5. Tap Play to start the story, or Description to see a brief description of the story.
• Page 24 This article applies to Portal See Portal TV article You can have up to 5 accounts linked to your Portal. Only invite people you trust to add an account to your Portal. When someone adds an account, they’ll become another owner of your Portal, and they’ll be able to.
• Page 25 Portal TV. This article applies to Portal See Portal TV article To use Alexa on your Portal, you must connect an Amazon Alexa account to your Portal. You can connect to Alexa during the setup of your Portal, or from Settings.
• Page 26 Portal. Notes:  The Alexa account connected to Portal isn't linked to a particular Portal account. If one of multiple Portal accounts is removed from your Portal, the Alexa app will remain connected on the device. .